Last updated: November 13, 2026
These Terms and Conditions ("Terms") govern your use of the ACORN mobile application and website (together, the "Platform"), operated by New Haven Group North America Inc. ("ACORN," "we," "us," or "our"), a Delaware corporation. By accessing or using the Platform, you agree to be bound by these Terms.
You must be at least 18 years of age to create an account and use the Platform. By using ACORN, you represent that you meet this requirement and that the information you provide is accurate and complete.
To access certain features of the Platform, you must create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.
ACORN is a consumer platform that connects users with participating local merchants. Through the Platform, users can:
ACORN is not a bank, financial institution, or money services business. Payment processing is provided by third-party payment processors. ACORN does not hold, transmit, or custody user funds.
When you make a payment through the Platform, you authorize the transaction and agree to pay the amount displayed at the time of purchase. All transactions are processed by our third-party payment processor. Transaction fees, if applicable, will be disclosed before you confirm a transaction. All sales are between you and the participating merchant.
ACORN connects users with independent merchants. We do not control and are not responsible for the quality, safety, or legality of goods or services provided by merchants, the accuracy of merchant listings, or any disputes between users and merchants. Any issues with products or services purchased through the Platform should be resolved directly with the merchant.
You agree not to:
The Platform and its content, features, and functionality are owned by New Haven Group North America Inc. and are protected by copyright, trademark, and other intellectual property laws. The ACORN name, logo, and all related marks are trademarks of New Haven Group North America Inc.
Your use of the Platform is also governed by our Privacy Policy, which describes how we collect, use, and share your information.
The Platform is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the Platform will be uninterrupted, error-free, or secure. We are not liable for any loss or damage arising from your use of the Platform, including but not limited to any transactions with participating merchants.
To the maximum extent permitted by law, New Haven Group North America Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the Platform.
We may suspend or terminate your account at any time, with or without cause, and with or without notice. Upon termination, your right to use the Platform will immediately cease.
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on the Platform with a new "Last updated" date. Your continued use of the Platform after changes are posted constitutes your acceptance of the revised Terms.
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles.
If you have questions about these Terms, contact us at:
New Haven Group North America Inc.
20 Jay Street, DUMBO, Brooklyn, NY 11201
acornquest@wearehavn.com